gen.video Support

About gen.video 4

• How are you different from other influencer marketing platforms?
• Is this a self-service platform?
• Can I negotiate with an influencer
• What happens if I cancel my subscription?

Starting a Campaign 6

• How do I build a new campaign?
• How do I get a campaign started?
• What if I don't have influencers when I start my campaign?
• What if more influencers join after I build my campaign?
• What if I don't have any or all of my destination URLs but want to start adding influencers?

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Campaign Performance & Analytics 4

• How do I see what's going on with my campaign?
• How do I look at the influencer analytics across all of my campaigns?
• What's the difference between a "Tracking Only Campaign" & "Tracking and Workflow Campaign"?
• What are the benchmarks for my influencer campaign?

Syndication of Content 2

• How do I add syndication to my campaign?
• What are the retailers that I can syndicate influencer content to?

FAQs 3

• What is gen.video?
• How do I apply for campaigns?
• Can I use my own affiliate links?

Campaigns 7

• How do I submit my work?
• Do I have to sign a contract?
• Can I put other brand links in my description?
• Can I add personalization and branding to sponsored videos?
• What is the content approval process like?

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Payment 2

• How & when do I get paid?
• If my work never gets approved, will I still be paid?

Content Syndication 1

• Do I need to create separate content for syndication?

Rights, Usage & Exclusivity 2

• Who owns the rights to my video content?
• Do your campaigns have any exclusivity terms?